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Understand Your Clients – or Good Luck Amongst the Competition

> Posted by Danielle Piskadlo, Manager, Investing in Inclusive Finance, CFI Fifteen years ago in the microfinance space you may have been able to get away with understanding very little about your...

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Behavioral Research and the Client Protection Principles

> Posted by Rafe Mazer, Financial Sector Specialist, Government & Policy, CGAP #107953538 / gettyimages.com It’s a great time to be working on consumer protection. Even while risks change or...

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Beyond Design, Behavioral Science for the Pilot and Scale of Product Innovations

> Posted by Alissa Fishbane and Allison Daminger, Ideas42 #94882601 / gettyimages.com What does it take to successfully design, pilot, and scale an effective new financial product or service? Much...

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